Insurance Claims

When your home gets damaged by wind, rain or hail it can be a stressful experience. We are experts in helping homeowners through the insurance claims process. Our friendly staff is here to give you peace of mind by properly documenting and explaining damage to your insurance company.

7 Days A Week
M-F 7:30am – 8pm | S-S 9am-8pm

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Why Trust Our Claims Process?

We bring years of experience in insurance documentation requirements, focusing on thorough inspections and detailed explanations to ensure every aspect of your damage is properly documented with photos and measurements.

Our Work is Backed by the Numbers

See the statistics that demonstrate our commitment and influence!

16+

Years of Experience

1600+

Positive Reviews

30+

Team Members

Our Work is Backed by the Numbers

See the statistics that demonstrate our commitment and influence!

Years of Experience

1600+

Positive Reviews

30+

Team Members

When to File an Insurance Claim?

Identifying storm damage early and documenting it properly is crucial for insurance claims. Quick action helps ensure coverage for repairs.

Storm Damage

High winds and hail can cause significant damage to your roof. It’s important to document the damage immediately after the storm for your insurance claim.

Falling Objects

Tree branches or other debris can cause sudden damage to your roof. Quick documentation helps support your insurance claim for repairs.

Water Damage

Interior water damage often indicates roof problems. Proper documentation of both interior and exterior damage is essential for insurance claims.

Wind Damage

Strong winds can lift and damage shingles. We help document the extent of wind damage for your insurance claim.

If you experience any of these situations, contact us immediately for proper documentation and assistance with your insurance claim. Proper documentation from the start helps ensure a smoother claims process.

Client Trust

    
 
 
        
   Charles Drake 
 2 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. Zachary did a complete inspection of my roof. Showed me pictures of the areas that needed work. I would definitely use Arocon for any roof issues.
  
 
       
   Michelle Belcher 
 1 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. Had a concern about my roof. The response time from my original call to getting out to evaluate was EXCEPTIONAL! Very professional, thorough and took time to ensure all my questions were answered. Gave a recommendation and suggested a “Roof & Gutter Tune-Up” - EXCELLENT price point!!

This should be your GO-TO roofer!!!
  
 
       
   Jon Zombek 
 1 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. The crew that came out to to the repair and inspection were very thorough, polite and profession.   H explained everything that he had found and repaired wheat needed to be.   I highly recommend AROCON to tackle your home issues
  
 
       
   Christian Brock 
 1 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. Hugo provided exceptional service to inspect the ceiling / roof / attic / gutters and complete minor repairs. He explained the roof condition thoroughly showing current photos, what he did to fix minor issues with before and after photos, and discuss next steps for future maintenance and long term repair / replacement options.
  
 
       
   Steven Tayman 
 26 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. I had a great experience with AROCON Roofing.  Within hours of calling them about a small roof leak, Hugo arrived at our home.  He did an inspection of the roof, provided photos of damaged areas, and repaired several leaking areas for a minimal cost.  He also provided a reasonable quote to replace our roof.  HIs quick repair work will minimize any additional water damage until the roof is replaced.  Very happy with the service provided.
  
 
       
   Sean Martin 
 26 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. AROCON did both our roof and more recently our siding. They are reasonably priced, do great work, and use high quality materials.
  
 
       
   Kevin T 
 26 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Had a recent leak into my house from a vent. Arocon sent inspector, Hugo Calderon, aarived right on time. Hugo looked in attic, confirmed source of leak and was able to repair. Also, found an issue that I had no idea was happening, and gave some good recommendations for repairs.
  
 
       
   Stephanie Oetjen 
 26 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Very pleased with our service. Hugo was our tech. He called ahead and arrived promptly when he said he would. Hugo was a pleasure to work with and also was very knowledgeable.  I appreciate how quickly I was emailed the detailed report of the services completed, which included lots of pictures as well. We look forward to using Arocon for future services!
  
 
       
   Patrick Lee 
 24 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 5 Stars Great Service
  
 
       
   Judith Scheper 
 23 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Arocon continues to be a terrific company! Cesare and Jimmy conducted my biannual inspection this week;  they were competent, knowledgeable, efficient, and SO personable. They identified a downspout issue and came back promptly to repair it. These young men represent Arocon with pride and professionalism. Thank you.
  
 
 
  
 
 
   Google rating score: 4.8 of 5, based on 2464 reviews

Professional Storm Damage Support for Maryland, Northern Virginia, D.C., Southern Pennsylvania, and Delaware

Our team is dedicated to providing thorough documentation to support your insurance claim process. When storm damage affects your property, we work alongside your insurance company – documenting damage, explaining technical details to adjusters, and ensuring repairs meet insurance requirements. Our expertise helps ensure nothing is overlooked during your claim.

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Our Services

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Residential Roofing

Energy-efficient windows with Energy Star certification.

Window Installation

Siding

Safety is a priority with commercial roof installation

Commercial Roofing

Gutter

Got Questions? We’ve Got Answers

Arocon FAQ

What should I do right after storm damage?

Contact us immediately for emergency tarping if needed, and we’ll help document the damage thoroughly for your insurance claim.

Do I need to get multiple estimates?

While you can get multiple estimates, most insurance companies focus on proper documentation of damage rather than comparing prices, as they determine coverage based on verified damage.

How do you work with my insurance company?

We document all damage with photos and measurements, meet with your adjuster to explain technical details, and ensure proper repairs are included in the scope of work.

What if my insurance denies my claim?

We thoroughly document all damage and can provide detailed explanations of why repairs are necessary, which may help with the appeals process through your insurance company.

Will my claim raise my insurance rates?

Storm damage claims are typically considered “Acts of God” by insurance companies. You should discuss specific rate implications with your insurance agent.

Licenses

MHIC: 161926
VA: 2705193848
DC: 170957900
PA: 196386
NJ: 13VH13509200
DE: 2024713003

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101 R John Street
Westminster, MD 21157
(410) 861-6767

109 Brohawn Ave, #111
Cambridge, MD 21613
(443) 487-6455

950 N Washington St
Alexandria, VA 22314
(571) 349-9111