As a child growing up in Tennessee, Nate spent a lot of time with his father who was a contractor, and learned a lot about the home improvement industry.
After a stint in management with Home Depot, Nate transitioned to AROCON in 2014. His favorite part of working at AROCON is the friendly environment with no "big company" drama that he found when he worked for larger companies.
Nate currently lives in Carroll County, MD, and enjoys everything outdoors from fishing and hunting to boating and skiing.
We had three estimates for our roof and I feel that Nathan definitely was the most straightforward and seemed to be the most honest salesperson that we met with. We really appreciated that there was no haggling and how well the entire procedure was explained beforehand. I felt at ease with him and never got a salesperson vibe which to me sells itself. Nathan also made a comment about AROCON being the best company he has ever worked for. I felt he was being very sincere with the comment which made me feel confident hiring AROCON. My son was very sick the night before the installation and I texted Nathan around 8 pm to find out timing for the next day. Not only did he reply right away, he texted me again early in the morning to confirm. To me I felt like that was going above and beyond and it was very much appreciated. I didn’t feel like I had too much interaction scheduling or paying but that’s a good thing, that means that went flawlessly as well. It would have been nice to be able to use my check card/credit card over the phone without being charged but it really wasn’t a big deal paying by check. I was actually home during the entire installing and I can say that without a doubt the workers busted their butts for over 8 hours and barely took a lunch. Listening to them all day working so hard on the roof, in the cold made me feel grateful for my desk job
Of course the cherry on top it that the roof looks so nice! I didn’t think it would make much of a difference in appearance because we got the same color. It really does look so much nicer compared to my neighbors that haven’t replaced their roofs yet.
My parents have had two properties done by AROCON and have had the same great experience.
I have nothing but great things to say about AROCON. We had them replace the shingles, skylight and gutters on our house. The entire project was a positive experience from start to finish. Nathan came out for my initial estimate. He was very straightforward and professional and offered us a no pressure quote. He left us a packet of options to go over at our own pace, and we didn't feel rushed or committed to sign anything. Office wide communication was great. Someone would always answer the phone, and everyone I spoke with was very courteous. They were able to schedule our installation within a few days. On install day, the installation team was ready by 7:15 am. They were very communicative and respectful and were sure to cover and protect our personal belongings prior to getting started. They completed the job in half a day and did a great job with the installation. They paid careful attention to detail not just in the install, but also the cleanup. No nails or trash were left behind, and they carefully picked through the landscaping to collect everything they could find. On the same day, the project supervisor stopped by to ensure we were satisfied...we definitely were. You can tell the folks at AROCON are very committed to both their craft and customer satisfaction. I'd absolutely recommend them to anyone looking for roof and/or gutter work. 10/10.
Wonderful Company great work!! Nate was professional and accommodating. Would highly recommend AROCON to my family and friends.